PenSnap

Terms of Use

Last updated: 7 June 2026

These Terms of Use (“Terms”) are a binding agreement between you and Even Rütimann (“PenSnap”, “we”, “us”) governing your use of the PenSnap mobile application (the “App”). By downloading or using the App, you agree to these Terms and to our Privacy Policy. If you do not agree, do not use the App.

1. The service

PenSnap identifies fountain pens from photos using AI and provides non-binding, estimated market values, plus a personal collection, wishlist and price alerts. Identifications and valuations are generated automatically and may be inaccurate or incomplete.

2. Eligibility & account

PenSnap is rated suitable for all ages, but to create an account, purchase a subscription, or have your data processed, you must be at least 13 years old. If you are under 18 (or the age of majority where you live), you may use PenSnap only with the involvement, consent and supervision of a parent or legal guardian, who agrees to these Terms on your behalf and is responsible for your use and any purchases. You must also meet the minimum age required to consent to the processing of personal data in your country.

You may use the App anonymously with limited functionality or sign in with Apple. You are responsible for activity under your account.

3. Subscriptions, billing & free trial

  • PenSnap offers a free tier with a limited number of scans and an optional auto-renewable subscription (“PenSnap Premium”) that unlocks unlimited scans and additional features.
  • Payment is charged to your Apple ID account upon confirmation of purchase.
  • The subscription renews automatically for the same period and price unless you cancel at least 24 hours before the end of the current period. Your account is charged for renewal within 24 hours prior to the end of the period.
  • Manage or cancel anytime in your device’s App Store account settings. Cancellation takes effect at the end of the current paid period.
  • If a free trial is offered, any unused portion is forfeited when you purchase a subscription, where applicable.
  • Prices are shown in the App and may vary by region; purchases, refunds and billing are handled by Apple under Apple’s terms.

4. Acceptable use

You agree not to: misuse or overload the service; attempt to bypass scan limits, security or attestation; reverse engineer, scrape or access the service by automated means; upload unlawful content; or use the App to infringe others’ rights.

5. Valuations are not advice

All values shown are non-binding estimates generated from data and AI. They are not a professional appraisal and must not be relied on for insurance, tax, buying/selling or legal decisions. PenSnap does not provide investment or financial advice. You are solely responsible for decisions you make.

6. Intellectual property

The App, its content and branding are owned by us or our licensors and are protected by law. We grant you a limited, non-exclusive, non-transferable, revocable licence to use the App for personal, non-commercial purposes. Your own scans, photos and collection data remain yours.

7. Disclaimers

The App is provided “as is” and “as available” without warranties of any kind, to the maximum extent permitted by law, including any warranty that identifications or valuations are accurate, or that the service will be uninterrupted or error-free.

8. Limitation of liability

To the maximum extent permitted by law, PenSnap is not liable for any indirect, incidental or consequential damages, or for financial or other decisions made based on identifications or valuations shown. Where liability cannot be excluded, it is limited to the amount you paid for the App in the 12 months before the claim.

9. Termination

You may stop using the App and delete your account at any time (Profile → Delete account). We may suspend or terminate access if you breach these Terms or to protect the service.

10. Governing law

These Terms are governed by the laws of Switzerland, without regard to conflict-of-laws rules, and the courts of the Canton of Aargau, Switzerland have exclusive jurisdiction, unless mandatory consumer-protection law in your country of residence provides otherwise.

11. Apple App Store

These Terms are between you and us, not Apple. Apple is not responsible for the App or its content. Apple and its subsidiaries are third-party beneficiaries of these Terms and may enforce them. Maintenance, support and any product claims are our responsibility, not Apple’s, except as required by Apple’s standard Licensed Application End User License Agreement, which also applies and prevails in case of conflict on Apple-specific points.

12. Changes

We may update these Terms. Material changes will be indicated by updating the “Last updated” date and, where appropriate, an in-app notice. Continued use after changes means you accept them.

13. Contact